What to Look for in a Funeral Home

By: Keyser Funeral Home
Sunday, May 1, 2016

What to look for in a funeral home

People sometimes choose a funeral home based on its proximity to their house or because it's the mortuary that family members have used before. These aren't necessarily bad reasons, but it may make sense to examine your choices more completely in order to get the services and the value that your family deserves. Our Kingston funeral homes have proudly served local families for several decades, and we strive to offer a wide selection of services and options to suit anyone's funeral needs.

Word of mouth can be an excellent way to learn about which funeral homes your friends and family members have had good experiences with in the past. Before you visit any of these candidates, contact them via telephone. The Federal Trade Commission has established a Funeral Rule that compels mortuaries to disclose certain information. One of the things that funeral home personnel must disclose is pricing information. Because budgetary concerns are often at the top of people's minds when planning a funeral, this is an important component. If you call two or three funeral homes, you may soon discover that their pricing covers a wide range. It isn't necessarily advisable to go with the cheapest option, as this does not always guarantee the best value. Instead, it makes sense to visit the funeral homes that are within your price range and appear to offer the type of services that you prefer.

Most funeral homes are able to meet with new clients on relatively short notice. These initial meetings are the perfect opportunity to decide whether or not the mortuary is a good candidate. During this consultation, you can expect to receive an itemized price list that you can take home. This helps enormously if you are comparison shopping. The funeral director that you meet with will likely inform you of your rights, such as the fact that you do not have to buy any goods or services that you don't want. They'll probably also let you know that you can provide a casket or urn that you purchased elsewhere. If the funeral director is not upfront about pricing or if they seem to be pressuring you to purchase goods and services you don't want, then it's best to find another provider.

In addition to offering plenty of valuable information, you'll gain an impression of the funeral director and their establishment. Look for an individual who is warm, knowledgeable and compassionate. It is extremely comforting to work with someone who is a consummate professional and is willing to go out of their way to accommodate your family's preferences. That's how we operate at our funeral homes in Kingston NY, and we believe that is how every funeral director should approach their work. Unfortunately, reality does not always reflect this ideal. Don't be hesitant to look for a better alternative if you feel uncomfortable at an initial meeting.

Professionalism, courtesy and knowledge make our funeral homes in Kingston the first choice for many families. Contact us today to learn more.

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